Payment information. To use certain functions of MindHub Services (such as reservation or purchase), we may require you to provide certain financial information (such as bank account or credit card) to facilitate payment processing (we use a third party provider for the payments, such as ePay).
MindHub can collect information including personal data about you by third party while using the MindHub platform and payment services as well as to obtain information from other sources and to combine it with information we collect through MindHub Services and payment services. We do not control and are not responsible of how third parties presenting your information process your personal data and any request for information on disclosing your personal information must be addressed to such third parties.
Other sources. To the extent permitted by the applicable law we can receive additional information about you, such as demographic data or information on fraud detection by suppliers and / or third-party partners and to combine it with the information we have about you.
III. How we use the information
We strive to minimize the data we collect and limit its use to (1) data we have received permission for, (2) as required for the Service provision we are obliged to provide, or (3) since we may use them for the purpose of lawfulness or for other legal purposes. These uses cover:
Provision, improvement, updating and enhancement of MindHub Services and Services we provide to you. We collect various data related to your use and / or interaction with MindHub Services.
We use this information for:
ØImprovement and optimization of application and provision of our MindHub Services
ØDiagnosing problems and identifying risks, mistakes or required improvements in the security of MindHub Services
ØCollecting aggregated statistics on the use of MindHub Services
ØFor us to understand the way you use MindHub Services and what products and services are most suitable for you.
Often much of the collected data is aggregated or statistical data on how individuals use MindHub Services and is not related to any personal data; however, it is personal data by its nature or is related to personal data, respectively.
Sharing with trusted third parties. We can share your personal data with companies that represent us for the relevant MindHub centre, affiliates of our corporate family, third parties we have partnered with to let you integrate their services into our MindHub software system, and with trusted third-party service providers when this data is necessary to provide services on our behalf, such as:
ØCredit card payment processing,
ØConducting of competitions and surveys,
ØCommunication with you such as over e-mail, or service provision,
ØAnalysis of demographic data of our services and clients.
We share your personal data only if this is necessary for the provision of a third-party service and this third party requires your data to provide the service on our behalf. These third parties (and all subcontractors) follow strict requirements for data processing and are prohibited from sharing your personal data for other purposes unless they obtain your consent for this.
Which are the organizations associated with MindHub that will provide you services and will have access to your data: MindHub BG EOOD, its franchisees and representatives in the centre of your choice. Example: When a client registers on MindHub website and selects MindHub Plovdiv, his (her) data will be accessed by MindHub BG EOOD as a carrier of rights for Bulgaria, and by the company that carries the rights for MindHub Plovdiv.
The IT company that services MindHub hosting may also have access to your data.
Communication with you.
We can contact you directly or through a third-party service provider with regards to products or services you have registered as purchased from us such as those required for communication, payment transactions or services. We can also contact you with offers for extra services we believe you will consider valuable if you give us your consent to do so or where this is permitted based on legitimate grounds. Your consent to use our services is not necessary. These contacts may include:
Øtext messages (SMS),
Ømobile application notifications
If we collect information from you regarding a co-branded proposal, it will be clear at the moment of collection who collects the information and whose privacy notice applies. Moreover, this proposal will list all selection options regarding the use and / or sharing of your personal data with a partner that we use a joint brand or conduct a joint campaign. If you would like that your personal information be removed from our database, kindly contact us at firstname.lastname@example.org.
Transfer of personal data abroad. Please note that the information collected by MindHub will be stored within the European Union which may have data protection laws that differ from those in your country of residence. By installing and using MindHub Services, you agree to the storing and processing of this information within the European Union. If you use our services from a country other than the country of our servers, your communication with us may result in your personal data being transferred across international borders. Also, when you call us or initiate a call we can provide you with support from one of our global location outside your country of origin. In such cases your personal data will be processed in accordance with this Privacy Notice.
For easier access, review, update or deletion of personal data (if any) or for update of your subscription preferences, please log in to your MindHub account and change the data you want to change. Alternatively, if you want your data do be deleted, you can contact us by one of the methods specified in the Contacts section below and we will remove your personal data from our servers within 30 (thirty) days at the latest.
We follow general standards for storing and protection of personal data we collect and we do so for all processes of receipt and storage of this data using an encryption where necessary. We store personal data only for as long as necessary to provide the services you have requested and then for various legitimate legal or business purposes. For any questions regarding security or privacy of your personal data, you can contact us at email@example.com.
VII. Changes to our Privacy Notice
We reserve the right to change our Privacy Notice at any time. Should we decide to amend our Privacy Notice, we shall post these amendments to this Privacy Notice and any other places we deem appropriate for you to know what information we collect, how we use it and under what circumstances, if any, we disclose it. Should we make substantial changes to this Privacy Notice, we shall inform you here, over e-mail or by notice on our Home Page not less than thirty days before the changes take place.
VIII. Contact us
If you have questions, worries or complaints about our Privacy Notice, our practice or Services, you can contact our Privacy Department at firstname.lastname@example.org.
Last update: 24.05.2018